It's beacuse of the skill tier reset. Although you might see their tier at tier 1, their actual tier (hidden tier) is probably somewhere around yours. You can report them by giving them the thumbs down, and if this happens enough to them, they will be banned. Also, I can understand the difficulties of SoloQ. I SoloQ all the time and sometimes, my teammates are trolls. This can be annoying but you can team up with friends or guildmates and play ranked. Eventually, you will rise to a skill tier...
Posted: Aug 03, 2016