I recently won a game with a surrender and I tapped finish. Then they took me to hero select screen with no heros appeared and no one in the game. I can't log out because the second I open the app it shows the home screen then back to blank hero select. I tried deleting the app and reinstaling but as soon as I log in, it does that again... I'm pretty sure I'm not the only one who is experiencing this. Please help me
Same thing has happened to me quite a few times.
Very annoying. It does sort itself out after some time but would be nice to play more than one game in a row....
This has been happening to me since the last update.
Game ends then black screen.
Close app and reopen and I get pushed into Choose your hero screen with no options.
If you tap some of the options quickly before you get shunted into the Choose hero screen you can some times get the "unable to connect" which I assume is where the error lies.
I too would like to play more than 1 game in a row and hope it gets fixed soon. Frustrating to say the least.
I've had the same problem 2 out of the 5 games I played. No response from support people from yesterday. Just did it again. Yesterday I deleted and reinstalled the app. If it doesn't come back soon I will just delete the app permanently.
And the App Store won't let me post a review, which would have been one star for a non-playable game
Just had this happen for the first time. Making empty threats about reviews isn't the way to get anything done, but a response to the thread from support would be greatly appreciated.
Taken to empty character selection screen after game. Timer at zero.
Deleting and reinstalling app doesn't resolve issue.
Logging in after reinstall takes you right back to empty character screen.
Issue seems to be with account since I was able to choose other options before I logged into my account after reinstall.
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